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Policies
PRICING: Please note that all prices are in U.S. Currency. Shipping,
handling and insurance are not included those prices will be given with your
orders confirmation. All prices are listed "per each", unless otherwise stated
such as “set”, “pair” or “lot”.
ORDER PROCESSING POLICY: After you submit your order, you will receive a
confirmation that your order was placed. Shipping, handling or other charges for
your order, Prized Possessions will let you know the amount when the order is
confirmed. If there are taxes that apply to your order, we will also let you
know the amount at that time.
• If you are paying by check or money order, your order will be held for seven
(7) days. If payment is not received within that time, the hold will be removed
from the item(s) and they will be returned to stock.
• If payment is made by check, we will hold the item for you for an additional
10 to 15 days until our bank clears your check. Current applicable fees will be
charged in cases of bounced checks.
• Item(s) paid for by money order are shipped 3 business days after receipt.
You may contact us Via Email
rocky@prizedpossessionsbyrocky.com
 . Please include your
name, shipping address, daytime telephone number and the items you wish to
purchase.
OUR SHIPPING POLICY: Prized Possessions ships most of our orders via USPS.
We may elect to ship by some other carrier and will notify you if that is the
case.
OUR RETURN POLICY: Prized Possessions is certain you'll be happy with
your merchandise. We take extra care to fully describe our items, including any
flaws. You must remember that all items are “pre-owned” and sold “as is” If you
have any questions about the item(s) you are ordering, please contact us about
the item before placing your order.
If that rare occasion arises where you feel you must return an item, please
contact us for return instructions within three (3) days (by phone or email) of
receipt of your item(s). Upon our receipt and inspection of the returned item(s),
we will issue a refund for your item(s) if returned in the same condition, as it
was when it was sent to you excluding any shipping/insurance costs for which you
were responsible. Buyer is responsible for return shipping/insurance costs,
which will not be reimbursed for any reason. Returned merchandise must be
received by us within seven (7) days of the date from which you contact us
regarding the return. We will not issue any refunds for items returned that are
not in their original packing or do not have our stickers still affixed to the
items.
OUR DAMAGE POLICY: Extra precautions are taken to pack our orders to
prevent damage and breakage. If, despite our efforts, your order does arrive
damaged, you must work with the carrier (UPS, Postal Service, etc) to file the
claim. They will normally want to see the entire order (all contents and all
original packing material). They will send the claim to us for processing. Do
not repack and do not return the damaged items to us unless you are instructed
to do so. This will void the insurance and we will not be able to give you a
refund.
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